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Full digital strategy including SEO, PPC and content management

L&Q banner

Brief

L & Q was looking to refresh its existing online presence with a new, intuitive and engaging design, enhancing the current customer service experience.

Red Ant strategy

Develop a site that communicates to potential home buyers while engaging existing clients for property services.

Tactics

  • Completely new, improved online identity and tailored content management system, giving L&Q control over content and updates
  • Full property searching functionality across postcode, area, town or marketing name
  • Advanced map search allows filtering by price, features and income
  • Features for current residents to find information on maintenance in their area.
  • Landing page with clear calls to action
  • Geo-targeted PPC campaign

Results

  • Improved SEO listings for natural search
  • Improved customer service engagement

L&Q is one of the UK’s leading housing associations, set up to provide high quality, affordable homes. L&Q manages more than 60,000 homes throughout Greater London and the South East, with a focus on providing housing for low income families referred from local council lists. With an annual turnover of £330 million, L&Q has a five-year plan to increase both the quality and quantity of social housing in its areas of operation.

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