• Connected retail experiences

    Delivering a seamless shopping experience across mobile, tablet, kiosk, wearables and in-store displays

  • Personalised customer loyalty

    Engaging and rewarding to make every customer feel like a VIP whilst capturing valuable shopper insight

  • Smarter customer service

    Empowering employees with valuable customer insights and knowledge

Click-and-collect

  • Fully connected click-and-collect service for tablets, phones, fixed displays and smartwatches
  • Mobile and wearable enabled picklist
  • Mark items as ready or collected whilst roaming the store
  • Order management console
  • Automated or self-service customer check-in
  • Smart notifications to staff members
  • Call for assistance function
  • Zero-touch integration and EPOS bypass
Retail Week / Contactless and Mobile Awards

Shop-floor CRM

  • Instant customer lookup with past purchase, VIP status, and personalised recommendations
  • News and events from across the business, including social media postings
  • Bespoke, per store email marketing campaigns for special events and offers
  • Two way integration with CRM, eCommerce, loyalty and other data sources for single customer view
  • Tracked sales and commission even for concessions
  • Eliminates paper reporting and provides real-time analytics
  • User management directly from the shop floor
Edison Awards

Mobile commerce & loyalty

  • Industry leading native mobile commerce platform for iOS and Android
  • Fully transactional browse and buy solution
  • Rich mobile content management
  • Unlock unique functionality with in-store mode
  • Pay for in-store and online purchases with a single tap
  • Share wish lists and baskets between staff and customers
BT Tech and Ecomm awards 2015 finalist

Assisted sales / self service

  • Full endless aisle and roaming till capability on POS, tablet and kiosk with in-depth product information
  • Fully transactional for online and offline stock with PCI compliant chip and PIN and EPOS integration
  • Supports popups and concessions
  • Full stock visibility, order to home, click and collect, reserve and collect and local store functionality
  • Secure login and staff/store order attribution
Retail Systems Awards 2015

Retail analytics

  • Track customer and staff behaviour on every device and location
  • Online and in-store support
  • Integration with all leading analytics and insight packages
  • Flexible triggers mean any touch point can be set to take action under certain conditions
  • Respond to customer events in real time with automatic activities and alerts
  • Tailored dashboard support right down to shop floor level
  • Combine multiple reporting systems into a single view
MOMA Awards Finalist 2016

Cognitive

  • Use the latest advances in artificial learning to transform your sales and training processes
  • Search thousands of documents at once with just your voice
  • Intelligently understands questions and documents just like a person
  • Integrates with eCommerce to automatically link content and products
  • Uses existing content – no new processes needed
  • Get unique recommendations and selling tips for every customer
Watch demo
IBM Watson Ecosystem partner