ServicePlus – in-store clienteling, customer loyalty and VIP treatment

, 26th March 2015

Research has shown that, annually, clienteled customers spend up to four times as much as regular customers. There’s no doubt that personalising the customer experience and making them feel like a VIP increases sales and improves loyalty, but providing the right kind of service means equipping your sales staff with the right kind of knowledge.

ServicePlus works with existing CRM, analytics and other systems to break down customer data silos and give sales staff easy access to wishlists, past purchases, online ordering history, social activity and much more. Single-tap customer identification, order and payment processing allows shop floor personnel to exceed customers’ expectations and deliver a superior service tailored to their needs – one which works seamlessly across all channels.

Take a look at the video for a demonstration, and discover how ServicePlus can empower your sales staff to improve their performance, increase conversions and make the most of every sale: