"Red Ant has an award winning reputation, and their RedConnect platform allowed us to deliver the solution that we were looking for."Samantha Preece
Head of Digital Customer Experience, Halfords
Smartwatch-enabled click and collect service
World-first, fully connected click-and-collect service that increased collection rates by 1% using tablets, phones, kiosks and smartwatches. Delivered in just 6 weeks with zero IT impact thanks to the RedConnect platform, it proved the business could innovate at speed and laid the foundations for a truly connected customer experience.Read more Watch the video
In-store assisted sales app for shop staff
Deployed in 685 stores across 8 brands to bring the convenience of online into the store, increasing conversion and boosting sales. Fully integrated with existing web services and payment platform to allow sales staff to check stock, place orders, find product information, get recommendations, accept payments and more.
"Oasis aims to consistently deliver a complete shopping experience that always put our customers first. By partnering with Red Ant, Oasis is investing in omni-channel innovation and growth, while also responding to our customers’ ever-evolving mobile shopping needs and demands."Briony Garbett
Director of Digital, Oasis
"What we needed was a collaborative agency with a complementary skillset. One that would bring together our brand knowledge and vision for the proposition, with true market insight, sound technical expertise and the ability to deliver and provide ongoing support. Continuity was vital for the project, so we were looking for a long-term partner – and Red Ant delivered on all those levels."Kate Walmsley
Topshop’s Head of E-Commerce
"Delivering the best possible experience to our customers, wherever, whenever and however they want to shop, is the ASOS DNA. We chose to work with Red Ant for this major project because they share this philosophy with us - they have an excellent track record in partnering with international retail brands to develop best-in-class transactional apps, and they have the ability to integrate quickly and easily with our existing systems across all channels. Their expertise in Asian markets will ensure our customers in China will receive the superior mobile-first experience that they’ve come to expect.”Shaun McCabe
ASOS’ International Director
Next-generation, omnichannel customer mobile app
Mobile commerce and engagement app built using the RetailOS App Accelerator for mobile commerce and the RedConnect retail innovation platform, offering a readily scalable first step towards future innovations and a fully connected retail experience. Integrated with Demandware, the fully-transactional app will feature extended functionality like wish lists, social integration, shoppable content, product reviews, personal styling appointment booking, a barcode scanner and favourite store stock checks.
PAT (Personal Assisted Tracking)
UK retail’s first delivery chatbot
Cross-platform virtual assistant for package delivery which chats in real time with customers via the messaging platform of their choice – SMS, WhatsApp, Facebook, Twitter, WeChat and more. Built using the RedConnect Bot Framework, PAT works through direct connection to any delivery service’s API, allowing it to track customers’ packages and talk to them in natural language about their deliveries, and gets smarter over time.Watch the video
Mobile commerce app for the Chinese market
A first for the UK’s largest independent online fashion and beauty retailer, a fully shoppable mobile commerce app built using the RetailOS App Accelerator for mobile commerce took ASOS designed specifically for the Asian customer. Integrated with the SAP hybris commerce platform and AliPay, features include lookbooks, access to personal profiles, wishlists and Chinese social sharing.
Award-winning mobile commerce app
Top-rated, fully shoppable app for one of the biggest names in UK retail, that has consistently set the benchmark for mobile fashion since its launch in 2012. The industry-leading feature set includes store locator, barcode scanner, event- and location- based interactivity, personal profiles, wishlists and tailored style advice as well as built-in sharing, reviewing and commenting via blogs, email and social networks.
CRM and sales tracking tool for luxury fashion brand
A multi-device tool built with the RetailOS App Accelerator for shop-floor CRM that replaced an aging paper-based process, the app transformed the data capture and management system to give sales staff instant access to customer information, past purchases, as well as bespoke marketing, special offers, news and tracked sales commission, even for concessions.
Mobile commerce app based on market-leading functionality
Fully shoppable app, including lookbook, barcode scanner, access to personal profiles, wishlists and social sharing. Integrated with the existing Demandware eCommerce platform for ease of implementation.
Real-time customer experience analytics dashboard
Unique multi-device customer feedback app using data from social interaction, CRM and eCommerce to give Customer Experience, Bar and Club Managers real-time updates on individual venues, empowering venues to solve customer problems immediately and transform the customer experience.
"The multichannel vision is to deliver a seamless Click & Collect service, an iOS targeting customer application and a fully integrated Order-in-Store system - augmenting our current infrastructure to deliver a best-in-class experience for our customers whether on the Move, at Home or In-store – RetailOS delivers on all key user cases."James Davey
Joules’ Director of Direct
"...Working with Red Ant to install the latest interactive technology in our new T2 store has allowed us to continue this tradition, with a clear focus on the customer as well as the future of our in-store operations"Chaten Uberoi
Thomas Pink’s Head of E-Commerce
"We knew Red Ant were a great company to work with, we knew they were market leading, and the technology would integrate seamlessly with our existing systems."Matt Parsons
Retail Business Partner, Halfords Support Centre
"Red Ant have again demonstrated first-class technical and creative app development skills, along with an impressive knowledge of what the customer wants"Henry Firth
Arcadia's Group Customer Experience Manager
"We chose to work with Red Ant in order to ensure we were creating a technically and creatively first-class app, providing consumers with the best experience possible. With an extensive knowledge in eCommerce and retail technology, Red Ant is the ideal partner to make this launch a reality"Will Cooper
Beacon-enabled customer experience connected to in-store kiosk and assisted sales app
Consumer app with advanced browsing, customisable content and personalised features. Includes beacon detection as well as advertising via in-store kiosk, including reviews, promotions, videos, quotes, swatches and brochure ordering.
Interactive in-store touchscreen technology
Interactive table using multi-platform software solution to maximise touch components. Features personalised, made-to-order shirt service as well as access to brand videos, lookbooks, brochures and social channels.
Samsung Future Store
Seamless customer experience via mobile, tablets and wearables
Working with the latest Samsung devices to demonstrate the Future Store – beacon-enabled customer arrival notifications; customer data and personalised recommendations automatically pushed to device; seamlessly fling products to in-store displays for unattended browsing; order from both online and in-store stock at the same time.
Retail of tomorrow
Partners with Intel, Samsung and Zaha Hadid on a revolutionary retail project
Developed cutting-edge solutions that link the virtual to the physical in one showcase store for leading Swiss fashion brand Heidi.com. Using mobile-led services, customers can experiment and shop online in real time, browse an interactive shop window, receive incentives, obtain personalised information and recommendations as well as access to a personal myheidi.com page with NFC-enabled access and identification.
In-store trial of IBM Watson-powered cognitive sales trainer
World first in cognitive retail with SellSmart, our multi-channel sales adviser which harnesses IBM Watson’s unique ability to recognise natural language queries – either spoken or text-based - and search thousands of documents, product details, customer reviews, blog posts and social content at once to provide contextually relevant answers which get smarter each time.
Multi-national, multi-currency mobile commerce app for leading global prepaid programme
Mobile app which offers secure, trackable on-the-go use of Access Prepaid service – manage account, view balance, transfers between currencies, live currency conversion rates. ‘Live’ branding means one app can be used for multiple brands via CMS, for quick and easy roll-out to partners.