WhatsApp is now available as part of RetailOS®

WhatsApp, the world’s most popular messaging platform, is now part of RetailOS®, offering retailers even more flexibility in how they communicate with customers.

Retailers taking advantage of all the benefits of our clienteling apps to deliver the ultimate personalised one-to-one customer experience will be able to list WhatsApp as a communication option, along with SMS, email and chat.

CTO Dan Hartveld said: ‘We know from our conversations with retailers that WhatsApp is a key channel when engaging with customers, and making it part of the digital store platform opens up even more opportunities to give customers a VIP service tailored to their preferences’.

Find out more about clienteling and watch a demo of it in action here.