Workflow app with assisted sales for frictionless shopping
40%
increase in conversion from try-on
4.5 min
average from stock request to shop floor
The Challenge
Remove the customer pain point of waiting to find out whether shoes are
in stock, while giving store associates the tools to deliver a faster,
more seamless shopping experience.
RetailOS® in Context
RetailOS® connects store associates with stockroom runners in real
time, helping teams check availability, request footwear, coordinate
fulfilment and get the right product onto the shop floor faster.
What RetailOS® Delivered
01
Simple product look-up through the app or barcode scanning to quickly
check footwear availability.
02
The app displays product details and the requested size, while
automatically sending alerts to the stockroom.
03
Assigned stockroom runners accept requests, locate the shoes and place
them in a designated collection area.
04
Store associates receive messages when the customer’s shoes are ready,
reducing unnecessary waiting and back-and-forth.
05
Associates can check nearby stores for out-of-stock products, helping
customers find the footwear they want across the wider store network.
‘Our store associates are dedicated to delivering an amazing service to
our customers. This will allow them to deliver an even better experience.’