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OFFICE shoes

Workflow app with assisted sales for frictionless shopping

40%

increase in conversion from try-on

4.5 min

average from stock request to shop floor

The Challenge

Remove the customer pain point of waiting to find out whether shoes are in stock, while giving store associates the tools to deliver a faster, more seamless shopping experience.

OFFICE Shoes assisted sales and stockroom workflow
RetailOS® in Context

RetailOS® connects store associates with stockroom runners in real time, helping teams check availability, request footwear, coordinate fulfilment and get the right product onto the shop floor faster.

What RetailOS® Delivered
01

Simple product look-up through the app or barcode scanning to quickly check footwear availability.

02

The app displays product details and the requested size, while automatically sending alerts to the stockroom.

03

Assigned stockroom runners accept requests, locate the shoes and place them in a designated collection area.

04

Store associates receive messages when the customer’s shoes are ready, reducing unnecessary waiting and back-and-forth.

05

Associates can check nearby stores for out-of-stock products, helping customers find the footwear they want across the wider store network.

‘Our store associates are dedicated to delivering an amazing service to our customers. This will allow them to deliver an even better experience.’

Managing Director – OFFICE Shoes
See how
OFFICE shoes
did it. Book a demo for a retailer like you.