orders processed within four months of launch
in sales handled over the Christmas period
RetailOS® connects Smythson’s in-store and online customer experience, enabling unified transactions, customer profiles, personalised communications and secure fulfilment from a single retail workflow.
Two-way integration with online accounts and loyalty programmes, connecting digital and in-store customer journeys.
The ability to process in-store and online purchases together in a single transaction.
Configurable analytics covering customer spend, products and categories.
Integrated personalised messaging and communications to strengthen ongoing customer relationships.
Two-way CRM integration to create a single customer view across channels and interactions.
Secure payment, receipt and certification options combined with delivery tracking.
‘Our clients expect – and deserve – the very best experience, and the Red Ant team’s deep knowledge of luxury makes them the ideal partner.’
IT Director – Smythson
